Two plans.
Try either free.

Fair questions

What happens after the 14 days?

Three days before the trial ends we email your administrator a link to add a card. Add one and the plan you chose starts from the day the trial ends, with a VAT invoice by email each time. Do nothing and the workshop pauses: everything you recorded stays readable and exportable, and adding a card later picks up where you left off.

Why no card up front?

Because you should judge it on a real job, not a demo. A commercial-vehicle job spans days; a fortnight is long enough to run one end to end. If it isn't for you, there's nothing to cancel.

What's a user licence?

A person who can sign in to the app. Standard includes one — it is the plan for the owner who does the work — and Premium is unlimited. Mechanics whose work you record don't need a licence unless they sign in themselves.

Is the app included?

Yes — the app for iPhone, iPad and Android is the product, on both plans, and an administrator gets the same workshop in a browser at the portal. Sign up here, then sign in with the same email and password.

Which vehicles does it cover?

Trucks, trailers, vans and cars. The HGV and service sheets, the pre-CVRT check for vans, the pre-NCT check for cars and the vehicle health check all come with every plan; a vehicle only ever sees the sheets for its type.

Can I invoice on Standard?

Yes. On Standard, Workbay numbers the invoice, renders it with the job report and emails it with your payment instructions; you record cash and bank transfers against it. Premium adds Stripe: invoices delivered and chased by Stripe, card and Tap to Pay, bank transfer and SEPA direct debit collected automatically.

How do I pay?

By card or SEPA direct debit through Stripe, from the link we email. You get a VAT invoice in Workbay's name every time — reclaimable input VAT, the way your accountant expects. Prices are quoted ex VAT; the inc-VAT figure is beside each one.

Can I change plan later?

Yes, from the same billing portal — Standard to Premium or back, monthly to yearly or back. The difference is prorated to the day. Moving down removes nobody and disables no account, but if you then have more people than the plan includes you get seven days — everything working, and we email you — before sign-in is limited to the first administrator. Turning off one login, or moving back up, restores everyone straight away.

Can I cancel?

Any time, from Stripe's billing portal, linked in every invoice email and on the billing page here. The plan runs to the end of the period already paid for — the month, or the year — and nothing is charged after. Your data stays readable and exportable; it stops taking new work, not answering for old work. If you want it gone altogether, an administrator can close the workshop from the app, which cancels the subscription and deletes everything.

Why doesn't the app take payment or sign-ups?

Buying happens on the web and by email, once, by whoever holds the company card. The app is for the people holding the tools, and it stays out of the shop window.

Do my customers pay Workbay?

Never. On Premium, your customers pay you — card, Tap to Pay, transfer or direct debit land in your own Stripe account, in your name, on your statement. Workbay adds no fee on your takings; Stripe's own processing fees apply.

Something else? Ask — a person replies.